We offer end-to-end IT solutions, including infrastructure setup, cloud and network services, AMC and maintenance, data recovery, cybersecurity, and custom PC building, along with enterprise and export hardware supply.
Do you serve international clients?
Yes, we deliver products and IT solutions across the GCC, Africa, and Asia through our regional and export distribution network.
What does your IT infrastructure setup include?
Our service covers network design, server deployment, data storage, structured cabling, and security configuration — everything needed to build a strong and scalable IT environment.
Can you help upgrade existing systems?
Absolutely. We can assess, modernize, and expand your current IT setup to improve performance, security, and efficiency.
Can I choose the components for my custom PC?
Yes, you can fully customize your build by selecting the processor, GPU, RAM, storage, and case design based on your performance needs.
Do your custom PCs come with warranty and support?
Every First Wave Workstation and custom build is backed by warranty and technical support to ensure long-term reliability.
Do you handle bulk or corporate hardware orders?
Yes, we specialize in enterprise bulk supply for businesses, educational institutions, and government sectors, offering branded laptops, desktops, and IT accessories.
Can you provide quotations for large-scale IT projects?
Definitely. Our team offers customized quotations and configurations based on your project requirements and timelines.
Do you offer cloud migration services?
Yes, we assist businesses in migrating to secure cloud platforms and setting up hybrid or private cloud environments.
How do you protect systems from cyber threats?
We implement multi-layered security solutions, including firewalls, antivirus protection, vulnerability scanning, and real-time monitoring.
What is included in your AMC service?
Our Annual Maintenance Contracts cover regular system checks, hardware and software support, preventive maintenance, and emergency troubleshooting.
How can I contact technical support?
You can reach our technical team through phone, email, or our online support portal for quick and reliable assistance.
Do you export IT hardware internationally?
Yes, we export branded IT products worldwide, focusing on GCC, African, and Asian markets with full logistics and documentation support.
Can I combine multiple brands in one export order?
Absolutely. We can consolidate mixed-brand shipments to meet your business or reseller needs efficiently.
What payment methods do you accept?
We accept bank transfers, company cheques, and secure online payments, depending on order type and destination.
How can I track my order status?
Once your order is processed, we’ll provide tracking details so you can monitor shipping and delivery in real time.
Contact Us
If you have any issues or questions that requires immediate assistance, you can click the button below to chat live with a Customer Service representative.
Please allow 3 - 5 business days from the time your package arrives back to us for a refund to be issued.